WE SHIP WORLDWIDE

Shipping Within India

  • Free shipping on all orders.

  • Cash on Delivery (COD):

    • We only collect the amount printed on the invoice.

    • COD may not be applicable on all pin codes.

    • All COD orders will be verified over a call before being processed.

    • If we are unable to reach you within 3 calls, the order will be canceled.

    • 100% COD may not be available on all orders. We may require you to pay an advance of up to 50% of the invoice value upfront.

    • Only Indian currency will be accepted (excluding denominations no longer in circulation).

International Shipping

  • We ship worldwide.

  • For international orders, a standard shipping fee of INR 3500 or USD 50 is applicable.

  • No Cash on Delivery available for domestic or international orders.

Delivery Timelines

  • Our garments are made to order.

  • Minimum dispatch timeline: 4 weeks from order confirmation.

  • Maximum dispatch timeline: 45 days from order confirmation.

  • Delivery timelines may vary based on your location and customs clearance procedures.

RETURNS

Our garments are made to order. Once your order is confirmed, we do not offer exchanges or returns.
However, in the case of alterations, we will be happy to assist you. All courier charges for alterations are payable by the customer.

TAXES & DUTIES

For Indian Customers:

  • Product prices displayed are inclusive of all taxes and duties.

For International Customers:

  • Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices are exclusive of all import duties.

  • As the recipient, you are liable for all import duties, customs charges, and local sales taxes levied by the country you are in. Payment of these is required at the time of delivery to release your order from customs.

  • For queries regarding import duties and customs, please call or WhatsApp us at +91 70035 17459. We will be happy to assist you.

PAYMENTS

  • All payments for purchases on Bandhaniindia.com shall be made against the MRP displayed on the website.

  • Payments will be processed via third-party Online Payment Gateway Services approved by Bandhani.

  • Before shipping your order, we may request supporting documents (including but not limited to Government-issued ID and address proof) to establish ownership of the payment instrument used for your purchase. This is to ensure a secure shopping environment for our users.

  • Bandhani may employ Razorpay, PaisaPay, PayPal, and other third-party facilities for payment processing. Use of such services will be governed by their respective User Agreements, Seller Terms, Conditions, and other policies.

  • While availing any payment method, we shall not be responsible or liable for any loss or damage arising directly or indirectly due to:

    • Lack of authorization for any transaction(s).

    • Exceeding preset limits agreed between you and your bank(s).

    • Payment issues arising out of the transaction.

    • Decline of transaction for any reason.

DELIVERY

  • Bandhani endeavours, but does not guarantee, delivery of products within the stipulated timeframe mentioned above (minimum 4 weeks, maximum 45 days).

  • In no manner can the contract be repudiated if Bandhani fails to deliver any one or more products in the stipulated timeframe.

  • If you fail to take delivery of the goods, Bandhani may, at its discretion, charge you additional shipping costs.